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  4. Retail Services Exam 2 unit (26999)
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Performance Band Descriptors
2009 Higher School Certificate

2 unit Retail Services Examination

2009 Candidature - 1371

Band 6
(1.09%)

Consistently, accurately and appropriately communicates using precise industry and enterprise terminology. Demonstrates thorough understanding and application of the performance required in a range of work tasks. Applies in-depth knowledge and understanding relevant to specific competencies. Evaluates all stages of the selling process to solve specific problems. Demonstrates extensive understanding of relevant legislation. Exhibits comprehensive understanding of stock control and its importance in the business environment. Demonstrates critical judgement and sound reasoning to select, organise, synthesise and evaluate information from a variety of sources.
Band 5
(17.79%)

Communicates appropriately using specific industry and enterprise terminology. Demonstrates detailed understanding and application of the performance required in a range of work tasks. Demonstrates detailed knowledge and understanding relevant to specific competencies. Analyses all elements of the selling process to solve specific problems. Demonstrates understanding of relevant legislation. Exhibits thorough understanding of stock control and its importance in the business environment. Demonstrates accomplished judgement and reasoning to select, organise and evaluate information from a variety of sources.
Band 4
(40.4%)

Communicates using appropriate industry and enterprise terminology. Demonstrates sound understanding and application of the performance required in a range of work tasks. Demonstrates sound knowledge and understanding relevant to specific competencies. Analyses elements of the selling process to solve specific problems. Demonstrates basic understanding of relevant legislation. Exhibits general understanding of stock control and its relationship to business success. Frames written responses in a descriptive manner.
Band 3
(18.67%)

Communicates using basic industry and enterprise terminology. Demonstrates understanding of the performance required in a limited range of work tasks. Demonstrates basic knowledge and understanding relevant to specific competencies. Comprehends elements of the selling process and attempts to analyse information to solve problems. Displays limited understanding of relevant legislation. Exhibits general understanding of stock control. Frames written responses using unsupported generalisations.
Band 2
(2.84%)

Communicates using non-industry specific terms. Demonstrates superficial understanding of the performance required in a limited range of work tasks. Demonstrates limited knowledge and understanding relevant to specific competencies. Recounts elements of the selling process. Displays elementary understanding of relevant legislation. Exhibits some understanding of stock control. Frames written responses using unsupported generalisations and irrelevant material.
Band 1
(0.29%)

A mark in this band indicates that the student has achieved below the minimum standard expected.
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