1. Home
  2. HSC
  3. HSC statistics
  4. HSC Course and Performance Band Descriptors
  5. 2016 HSC
  6. 2016 HSC – Retail Services Examination 2 unit (26999)
Print this page Reduce font size Increase font size

Performance Band Descriptors — 2016 Higher School Certificate

2016 Retail Services Examination Performance Band Descriptors and State Performance (Acrobat PDF)

2 unit Retail Services Examination

2016 Candidature - 899

Band 6
(0.44%)

Demonstrates extensive knowledge and understanding of the HSC mandatory focus areas including Customer Service, Safety, Sales and security and Working in the industry. Demonstrates extensive knowledge and understanding of one HSC stream focus area - Retail general selling or Food selling or Community pharmacy. Communicates in a coherent, succinct and logical manner. Uses industry terminology accurately and appropriately. Supports responses with relevant workplace examples.
Band 5
(21.46%)

Demonstrates thorough knowledge and understanding of the HSC mandatory focus areas including Customer Service, Safety, Sales and security and Working in the industry. Demonstrates thorough knowledge and understanding of one HSC stream focus area - Retail general selling or Food selling or Community pharmacy. Communicates in an effective and organised manner. Uses industry terminology appropriately. Supports responses with workplace examples.
Band 4
(46.6%)

Demonstrates sound knowledge and understanding of the HSC mandatory focus areas including Customer Service, Safety, Sales and security and Working in the industry. Demonstrates sound knowledge and understanding of one HSC stream focus area - Retail general selling or Food selling or Community pharmacy. Communicates in an organised manner. Uses some industry terminology appropriately. Includes some workplace examples in responses.
Band 3
(25.02%)

Demonstrates basic knowledge and understanding of the HSC mandatory focus areas including Customer Service, Safety, Sales and security and Working in the industry. Demonstrates basic knowledge and understanding of one HSC stream focus area - Retail general selling or Food selling or Community pharmacy. Communicates in a basic manner. Uses some industry terminology.
Band 2
(5.22%)

Demonstrates elementary knowledge and understanding of the HSC mandatory focus areas including Customer Service, Safety, Sales and security and Working in the industry. Demonstrates elementary knowledge and understanding of one HSC stream focus area - Retail general selling or Food selling or Community pharmacy. Uses generalisations and non-industry specific terminology.
Band 1
(1.22%)

A mark in this band indicates that the student has achieved below the minimum standard expected.
Print this page Reduce font size Increase font size