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  4. Information Technology - Performance Band Descriptions
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Information Technology - Performance Band Descriptions

The typical performance in this band:
Band 6
  • consistently and correctly communicates using precise industry and enterprise terminology, in a manner appropriate to the audience and situation in the workplace
  • applies an in-depth knowledge and understanding relevant to specific competencies
  • demonstrates an extensive understanding of legislation and ethical conduct as it applies to working in an IT environment
  • applies an in-depth knowledge and understanding of the IT function and its contribution to the enterprise
  • exhibits a comprehensive understanding of IT infrastructure, software and enterprise data, their
    interrelationships and their importance to the business environment
  • demonstrates critical judgement and sound reasoning to select, organise, evaluate and apply relevant information from a variety of sources and reshape processes
  • demonstrates a comprehensive ability to establish criteria for judging quality of processes and outcomes
Band 5
  • communicates using specific industry and enterprise terminology, in a manner appropriate to the audience
  • demonstrates a detailed knowledge and understanding relevant to specific competencies
  • demonstrates an understanding of legislation and ethical conduct as it applies to working in an IT environment
  • demonstrates a detailed understanding and application of the IT function and its contribution to the enterprise
  • exhibits a thorough understanding of IT infrastructure, software and enterprise data, their interrelationships and their importance to the business environment
  • demonstrates accomplished judgement and sound reasoning to select, organise, evaluate and apply relevant information from a variety of sources and reshape processes
  • demonstrates the ability to manage and evaluate activities requiring the selection, application and integration of a number of elements
Band 4
  • communicates using industry and enterprise terminology, in a manner appropriate in the workplace
  • demonstrates a sound knowledge and understanding relevant to specific competencies
  • demonstrates a sound knowledge and understanding of the IT function and its contribution to the enterprise
  • demonstrates a basic understanding of legislation and ethical conduct as it applies to working in an IT environment
  • exhibits a general understanding of IT infrastructure, software and enterprise data
  • frames written responses in a descriptive manner
  • exhibits the ability to select from established criteria to judge quality of process and outcome
  • demonstrates the ability to manage activities requiring the selection, application and integration of a number of elements
Band 3
  • communicates using basic industry and enterprise terminology
  • demonstrates a basic knowledge and understanding relevant to specific competencies
  • comprehends elements of a range of IT problems and attempts to solve or refer these problems
  • demonstrates some awareness of the IT function
  • demonstrates a limited understanding of legislation and ethical conduct relevant to an IT environment
  • exhibits a general understanding of IT infrastructure and software
  • frames written responses using unsupported generalisations
  • undertakes activities efficiently and with sufficient self-management to meet explicit requirements
  • demonstrates the ability to make judgements of quality of outcome based on established criteria
Band 2
  • communicates using non-specific terms
  • demonstrates a superficial understanding of the performance required in a limited range of work-related tasks
  • demonstrates a limited knowledge and understanding relevant to specific competencies
  • recounts elements of a limited range of common IT problems and proposes generic solutions to address these problems
  • demonstrates a superficial awareness of legislation and ethical conduct relevant to an IT environment
  • exhibits some understanding of IT infrastructure and software
  • frames written responses using unsupported generalisations and irrelevant material
Band 1
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