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VET
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Retail Services
- Performance band descriptions
- Assessment and Reporting
- Work placement
- Version log
Retail Services
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Read the version log for Retail Services for any changes to the Framework.
See Official Notice NESA 29/23.
Based on SIRv7 — 2022 HSC exam and beyond
Syllabus
- Download the Retail Services syllabus based on SIRv7 (PDF, 64 pages, 928 KB)
- Download the Retail Services syllabus based on SIRv7 (Word, 64 pages, 838 KB)
Associated documents
- Assessment and Reporting in Retail Services
- Work Placement in Retail Services
- Status of units of competency for qualifications in the Retail Services Curriculum Framework (based on SIRv7) (PDF, 5 pages, 153 KB)
HSC examination materials
- Retail Services performance band descriptions
- Past Retail Services HSC exam papers and HSC marking feedback
Support materials
HSC Content
Overview of HSC Content
Annotated overview of HSC Content format (PDF, 2 pages, 140 KB)
Mind maps – a visual representation of the scope of learning for the HSC for each focus area
The following PDF mind maps are a visual representation of the HSC Content described in Section 3 of the Retail Services Syllabus. Enlarging/printing these documents to A3 is recommended.
Mandatory focus areas
- Customer service
- Safety
- Sales and security
- Working in the industry
Stream focus areas
- General selling
- Food selling
- Community pharmacy
Course planning
Course planning templates
- SIR30216 Certificate III in Retail – HSC General selling stream (Word, 3 pages, 41 KB)
- SIR30216 Certificate III in Retail – HSC Food selling stream (Word, 3 pages, 40 KB)
- SIR20116 Certificate II in Community Pharmacy – HSC Community pharmacy stream (Word, 3 pages, 40 KB)
Industries related to Retail Services
VET qualifications consist of technical skills that prepare you for work or further study in a specific job or industry, as well as employability skills that can be applied across a range of industry (or career) pathways.
Industries related to this course include, but are not limited to, the following outlined on the Your Career website:
VET courses and students with disability
Students with disability may access a VET course in one of 2 ways:
- by undertaking the course under regular course arrangements, or
- by undertaking selected units of competency within the course that have been identified through the collaborative curriculum planning process.
For more information see VET courses and students with disability and collaborative curriculum planning advice.