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Retail Services 2009 HSC Specimen examination – Sample marking guidelines

Section II, Question 21

Competencies assessed: SIRXRSK001A

Marking guidelines

Criteria	Marks
Demonstrates a thorough understanding of the similarities and differences in suitability of TWO types of security technology for a small retail services company/store	4
Demonstrates a sound understanding of the similarities OR differences in suitability of TWO types of security technology for a small retail services company/store	3
Identifies benefits AND/OR limitations of ONE type of security technology for a small retail services company/store	2
Identifies ONE type of security technology for a small retail services company/store	1

Sample answer:

Two types of security technology are mirrors and electronic article surveillance (EAS). Both are suitable for a small outlet as they are easy to install and maintain. They are also cost effective in the long term compared to alarm systems and video surveillance which require constant monitoring.

Mirrors and EAS are fixed types of security technology but can be moved if the layout of the store changes. They differ in that mirrors are passive deterrents to assist staff in detecting theft whilst EAS, which uses security tags that produce a loud noise when theft is detected is an active deterrent.

Section III, Question 22

Competencies assessed: SIRXOHS001A

Marking guidelines

Criteria	Marks
Evaluates comprehensively safe work practices that can be implemented in a retail organisation Communicates ideas and information effectively in a well reasoned, cohesive response, using language appropriate to the audience and purpose Uses appropriate retail examples and correct industry terminology	13–15
Evaluates safe work practices that can be implemented in a retail organisation Communicates ideas and information in a well reasoned response, using language appropriate to the audience and purpose Uses appropriate retail examples and correct industry terminology	10–12
Describes safe work practices that can be implemented in a retail oganisation Communicates ideas and information using language appropriate to the audience and purpose Uses some retail examples and industry terminology	7–9
Outlines safe work practices that can be implemented in a retail organisation Communicates ideas and information with some understanding of audience and/or purpose Uses limited retail examples and industry terminology	4–6
Lists or outlines some relevant points in relation to safe work practices Communicates ideas and information with a limited level of competence Uses few, if any, retail examples and non-industry specific terminology	1–3