Retail Services Curriculum Framework – 2009 HSC Specimen Examination Mapping Grid

Section I
Question	Marks	Unit of competency / Element of competency	Targeted performance bands
1	1	SIRXCCS001A Apply point-of-sale handling procedures	2–3
2	1	SIRXCCS001A Apply point-of-sale handling procedures SIRXCCS002A Interact with customers	2–3
3	1	SIRXCCS002A Interact with customers SIRXCOM001A Communicate in the workplace	3–4
4	1	SIRXCOM001A Communicate in the workplace SIRXCSS002A Interact with customers	2–3
5	1	SIRXIND001A Work effectively in a retail environment	2–3
6	1	SIRXIND001A Work effectively in a retail environment	4–5
7	1	SIRXINV001A Perform stock control procedures	3–4
8	1	SIRXOHS001A Apply safe working practices	3–4
9	1	SIRXRSK001A Minimise theft	4–5
10	1	SIRXINV001A Perform stock control procedures	4–5
11	1	SIRXCOM001A Communicate in the workplace	5–6
12	1	SIRXCCS001A Apply point-of-sale handling procedures	4–5
13	1	SIRXCCS001A Apply point-of-sale handling procedures	4–5
14	1	SIRXCCS002A Interact with customers	4–5
15	1	SIRXCOM001A Communicate in the workplace SIRXIND001A Work effectively in a retail environment	5–6

Section II
Question	Marks	Unit of competency / Element of competency	Targeted performance bands
16 (a)	4	SIRXIND001A Work effectively in a retail environment	2–6
16 (b)	4	SIRXIND001A Work effectively in a retail environment	2–6
17	4	SIRXOHS001A Apply safe working practices SIRXCOM001A Communicate in the workplace	2–6
18 (a)	2	SIRXCCS002A Interact with customers SIRXCOM001A Communicate in the workplace	2–4
18 (b)	4	SIRXCCS002A Interact with customers	2–6
19 (a)	4	SIRXCOM001A Communicate in the workplace SIRXINV001A Perform stock control procedures SIRXCCS001A Apply point-of-sale handling procedures	2–4
19 (b)	2	SIRXINV001A Perform stock control procedures	2–4
19 (c)	2	SIRXCOM001A Communicate in the workplace SIRXINV001A Perform stock control procedures SIRXCCS001A Apply point-of-sale handling procedures	2–4
19 (d)	2	SIRXCCS002A Interact with customers	2–4
20 (a)	1	SIRXRSK001A Minimise theft	4–5
20 (b)	2	SIRXRSK001A Minimise theft	2–4
21	4	SIRXRSK001A Minimise theft	2–6

Section III
Question	Marks	Unit of competency / Element of competency	Targeted performance bands
22	15	SIRXOHS001A Apply safe working practices	2–6
23	15	SIRXMER001A Merchandise products SIRXSLS001A Sell products and services	2–6
24	15	SIRRFSA001A Apply retail food safety practices	2–6
25	15	SIRWIND001A Confirm wholesale business practices	2–6