Contact us
Office of the Board of Studies NSW
ABN: 68 331 844 953
Hours of operation (Mon–Fri)
8.30 am to 5.00 pm
Street address
117 Clarence Street, Sydney NSW 2000
Postal address
GPO Box 5300, Sydney NSW 2001
Board of Studies
Enquiries should be directed to the relevant areas within the Board of Studies.
Purchasing Board Publications
Copyright and Intellectual Property
NAPLAN
- NAPLAN team
- Phone: +61 2 9367 8382
- Email: naplan.nsw@bos.nsw.edu.au
RoSA (Record of School Achievement)
Contact your local Board of Studies Liaison Officers (BOSLOs)
Email: metroboslo@bos.nsw.edu.au
Liaison officers
Contact your local Board of Studies Liaison Officers (BOSLOs)
Email: metroboslo@bos.nsw.edu.au
Students Online access
Replacement Certificates
Additional information on the Replacement Certificate process
Email: replacement@bos.nsw.edu.au
Schools Online and student entry/enrolment processing assistance
- Student Records unit
- Phone: +61 2 9367 8001
- Fax: +61 2 9367 8078
- Email: records@bos.nsw.edu.au
Home Schooling
- Home Schooling
- Phone: +61 2 9367 8149
- Fax: +61 2 9367 8475
- Email: homeeducation@bos.nsw.edu.au
Registration and accreditation of schools
Registration and Accreditation Branch FAQs
Phone: +61 2 9367 8432
Fax: +61 2 9367 8399
Email: schoolrego@bos.nsw.edu.au
Approval of School providers
Phone: +61 2 9367 8432
Fax: +61 2 9367 8399
Email: schoolrego@bos.nsw.edu.au
Assessment and ranking advice
Contact your local Board of Studies Liaison Officers (BOSLOs)
Email: metroboslo@bos.nsw.edu.au
Disability provisions and Illness/Misadventure appeal process
- Student Support Services
- Phone: +61 2 9367 8117
- Fax: +61 2 9367 8087
- Email: studentsupport@bos.nsw.edu.au
Government Information (Public Access) (GIPA) guidelines
Additional information on the Board of Studies GIPA process
Curriculum and Assessment
Media
For media information, media releases or to contact the Communications Officer, please visit the News and media section.
General Enquiries
- Reception
- Phone: +61 2 9367 8111
- Fax: +61 2 9367 8484
Complaints
The Office’s commitment to service includes dealing with any concerns about how the Office's services are delivered in a timely and fair manner.
Central to the Office's management of complaints is its policy of devolving accountability for their resolution to line managers and staff at the point of delivery of services. As a result, the Office is able to directly remedy or resolve problems at the source as they arise.
If you are unable to resolve a complaint in this way, you can contact the relevant Board of Studies department using the contact details provided above. Your complaint will then be directed to the officer best able to assist you.