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Approval of school providers to deliver courses to overseas students

This website provides information about the approval of school providers seeking to deliver courses to overseas students in NSW including school courses and Non-AQF Award English Language Intensive Courses for Overseas Students (ELICOS) where provided in the capacity as a school.

The Board of Studies, Teaching and Educational Standards (the BOSTES) is responsible for administering the approval process.

A school provider seeking to deliver a course/s of study to overseas students must be listed on the Commonwealth Register of Institutions and Courses for Overseas Students (CRICOS) prior to enrolling students from overseas. CRICOS is maintained by the Australian Government’s Department of Education (DoE) under the Education Services for Overseas Students Act 2000 (ESOS Act). CRICOS lists providers registered to deliver course/s to overseas students and the course/s they are approved to deliver. An overseas student is a person (within or outside) Australia who holds a student visa as defined by the ESOS Act.

CRICOS registration is a two-stage process. In NSW the first stage is that the provider and the courses to be delivered are approved by the BOSTES . The second stage is undertaken by the Australian Government’s Department of Education (DoE). It is at this stage that providers and courses are ‘registered’ by being listed on the CRICOS website.

The requirements for approving school providers seeking to deliver courses to overseas students in NSW are detailed in the BOSTES Guidelines for Approved NSW School Providers Delivering Courses to Overseas Students.

The guidelines were amended in July 2014 (see Official Notice 19/14). The amendments include the updating the names of relevant government agencies and some minor edits. A tracked changes version of these amendments is available for download.

Proforma checklists listing the requirements for school provider approval and approval to provide ELICOS are available. The proformas are helpful in planning for initial approval and renewal of approval and can be used as a ‘self-audit’ checklist.

The administrative arrangements for approval of school providers to deliver courses to overseas students in NSW are detailed in the Administrative Arrangements for Approved NSW School Providers to Deliver Courses to Overseas Students.

More information about:

Contact Information

Type of information Who to contact
List of CRICOS approved providers and courses (including contact details) Commonwealth Register of Institutions and Courses for Overseas Students (CRICOS) at cricos.deewr.gov.au

Questions about the Provider Registration and International Student Management System (PRISMS)

PRISMS Help Desk
Telephone: 61 2 6240 7647
Email: prisms@education.gov.au

Questions regarding Vocational Education and Training (VET) providers and courses (including English language/ELICOS courses delivered by a VET provider) Australian Skills Quality Authority (ASQA)
website: www.asqa.gov.au
telephone: 1300 701 801 (within Australia)
telephone: +61 3 8613 3910 (outside Australia)
Questions regarding Higher Education (Tertiary) providers and courses (including English language/ELICOS courses delivered by a Higher Education provider) Tertiary Education Quality and Standards Agency (TEQSA)
website: www.teqsa.gov.au
telephone: 1300 739 585
Complaints about a provider Step 1 – raise your complaint with the provider following the provider’s internal complaints and appeals procedures
Step 2 – if you are not satisfied with the result, you may contact the Overseas Students Ombudsman
website: www.oso.gov.au
telephone: 1300 362 072 (within Australia)
telephone: +61 2 6276 0111 (outside Australia)
Visa enquiries Department of Immigration and Border Protection (DIBP)
website: www.immi.gov.au
telephone: 131 881
Questions from NSW schools seeking approval to deliver courses to overseas students BOSTES – School Registration and Accreditation Directorate
email: schoolrego@bostes.nsw.edu.au
telephone: 02 9367 8432
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