Contact us
Board of Studies, Teaching and
Educational Standards NSW
ABN: 94 279 170 975
Hours of operation (Mon–Fri)
8.30 am to 5.00 pm
Street address
117 Clarence Street, Sydney NSW 2000
Postal address
GPO Box 5300, Sydney NSW 2001
Board of Studies, Teaching and Educational Standards NSW
Enquiries should be directed to the relevant areas within BOSTES.
Teacher Accreditation [+]
Purchasing BOSTES Publications [+]
Copyright and Intellectual Property [+]
NAPLAN [+]
RoSA (Record of School Achievement) [+]
Liaison Officers [+]
Students Online access [+]
Replacement Certificates [+]
Schools Online and student entry/enrolment processing assistance [+]
Home Schooling [+]
School Registration and Accreditation Standards Directorate [+]
Approval of School providers [+]
Approval of Teacher Accreditation Authorities (TAAs) [+]
Assessment and ranking advice [+]
Disability provisions and Illness/Misadventure application process [+]
Government Information (Public Access) (GIPA) guidelines [+]
Curriculum and Assessment [+]
Media [+]
General Enquiries [+]
Complaints
BOSTES's commitment to service includes dealing with any concerns about how the services of BOSTES are delivered in a timely and fair manner.
Central to BOSTES's management of complaints is its policy of devolving accountability for their resolution to line managers and staff at the point of delivery of services. As a result, BOSTES is able to directly remedy or resolve problems at the source as they arise.
If you are unable to resolve a complaint in this way, you can contact the relevant BOSTES department using the contact details provided above. Your complaint will then be directed to the officer best able to assist you.
NSW Government