Contact us
Board of Studies, Teaching and
Educational Standards NSW
ABN: 94 279 170 975
Hours of operation (Mon–Fri)
8.30 am to 5.00 pm
Street address
117 Clarence Street, Sydney NSW 2000
Postal address
GPO Box 5300, Sydney NSW 2001
Board of Studies, Teaching and Educational Standards NSW
Enquiries should be directed to the relevant areas within BOSTES.
Teacher Accreditation
Phone: 1300 739 338
If calling from overseas: +61 2 9268 6300
Email: contactus@nswteachers.nsw.edu.au
Visit the Teacher Accreditation website for more information and contact details, including operating hours and an online enquiry form.
Purchasing BOSTES Publications
Copyright and Intellectual Property
NAPLAN
- NAPLAN team
- Phone: +61 2 9367 8382
- Email: naplan.nsw@bostes.nsw.edu.au
RoSA (Record of School Achievement)
Contact your local BOSTES Liaison Officers (BOSLOs)
Email: metroboslo@bostes.nsw.edu.au
Liaison Officers
Contact your local Liaison Officers
Email: metroboslo@bostes.nsw.edu.au
Students Online access
Replacement Certificates
Additional information on the Replacement Certificate process
Schools Online and student entry/enrolment processing assistance
- Student Records unit
- Phone: +61 2 9367 8001
- Fax: +61 2 9367 8078
- Email: records@bostes.nsw.edu.au
Home Schooling
- Home Schooling
- Phone: +61 2 9367 8149
- Fax: +61 2 9367 8475
- Email: homeeducation@bostes.nsw.edu.au
School Registration and Accreditation Standards Directorate
School Registration and Accreditation Standards Directorate FAQs
Phone: +61 2 9367 8432
Fax: +61 2 9367 8399
Email: schoolrego@bostes.nsw.edu.au
Approval of School providers
Phone: +61 2 9367 8432
Fax: +61 2 9367 8399
Email: schoolrego@bostes.nsw.edu.au
Approval of Teacher Accreditation Authorities (TAAs)
- Phone: +61 2 9367 8432
- Fax: +61 2 9367 8399
- Email: TAAapproval@bostes.nsw.edu.au
Assessment and ranking advice
Contact your local BOSTES Liaison Officers (BOSLOs)
Email: metroboslo@bostes.nsw.edu.au
Disability provisions and Illness/Misadventure application process
- Student Support Services
- Phone: +61 2 9367 8117
- Fax: +61 2 9367 8087
- Email: studentsupport@bostes.nsw.edu.au
Government Information (Public Access) (GIPA) guidelines
Additional information on the BOSTES GIPA process
Curriculum and Assessment
Media
For media information, media releases or to contact the Communications Officer, please visit the News and media section.
General Enquiries
- Reception
- Phone: +61 2 9367 8111
- Fax: +61 2 9367 8484
Complaints
BOSTES's commitment to service includes dealing with any concerns about how the services of BOSTES are delivered in a timely and fair manner.
Central to BOSTES's management of complaints is its policy of devolving accountability for their resolution to line managers and staff at the point of delivery of services. As a result, BOSTES is able to directly remedy or resolve problems at the source as they arise.
If you are unable to resolve a complaint in this way, you can contact the relevant BOSTES department using the contact details provided above. Your complaint will then be directed to the officer best able to assist you.
NSW Government